the dcc - The Digital Communications Company

legacy it support services

Many moons ago, back we first started out, we were primarily an IT Support company. These days we are much more focused on our other digital marketing services, such as WordPress website development and Search Engine Optimisation.

We are still providing support to our existing customers, and we love to do that, but we aren’t actively seeking new IT support customers anymore.

However, if you are really, really stuck please give us a call on 01462 888444 and we may still be able to help.

The content on this page is left for existing customer reference only:

Are you looking for a professional, cost-effective organisation to take over all the confusing “techie stuff,” leaving you free to run your business?

With theDCC onboard it’s like having your own professional IT Support department, ready to help at any time, but without the usual associated high costs.

We specialise in providing unmatched levels of IT support to small businesses in Herts, Beds and Cambs, removing all your computer related worries and problems. We look after everything and anything that communicates with, runs on, or connects to your network.

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Chat with us or submit your problem to our helpdesk and we’ll get right on it.
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Help Me!

Need Help Right Now?

Submit your problem to our helpdesk and we’ll get right on it.
Click the button to get started.

Help Me!

theDCC provide a fast and professional IT support service with guaranteed response times. Specialising in IT Support for the SME sector, we offer a local and friendly service for all our clients.

We offer flexible support options which include pay as you go and fixed contract support. You, the customer, will be able to choose the amount of cover you wish to receive, putting you in control of your ongoing IT support costs.

Some highlights of our fantastic service include:

Remote Support

We resolve the vast majority of IT problems remotely, giving you a faster and more efficient service which is totally secure. This means that we can get to work on your issue almost instantly, without you having to wait for a visit – resulting in less downtime for you and less cost to your business.

Local On-site Support

We also have fully trained technicians ready to visit, often within the hour, who will know your business and your system inside out.

Range of Support Options

You don’t have to sign a contract with us if you don’t want to. We are also happy to work on an ad-hoc basis – just call us when you need us.

Direct Lines – No Call Centres

You will be given direct, personal access to your technician, who will know your system inside and out – and will work hard to get you back online again fast.

Monitoring & Pro-active Maintenance

We identify and resolve potential problems before they can impact your business, using sophisticated support technologies normally only available to large corporations. Regular maintenance work will also be carried out, even when your system appears to be working well, to help prevent future problems. Pro-active support of your server and all computers on your network will keep your system stable and efficient.

Disaster Recovery

Should the worst case scenario occur, we will be ready to get your business back up & running quickly, with the minimum amount of downtime.

We know that for your company to reach its maximum potential you need your technology to “just work”. We can help you to achieve this by keeping things simple, avoiding science or jargon and by providing you with straight forward common sense advice and guidance. Our depth of knowledge and experience within all aspects of IT allow us to provide you with the support your business deserves.

By placing your system in our hands you are entrusting one of your organisation’s most critical resources to a team you can rely on.

If you would like more information on our support options or IT services please contact us today.

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